Axis Bank ACE Credit Card

The Axis Bank ACE Credit Card offers solid value for everyday spending, featuring cashback on shopping and utility bill payments. With a base cashback rate of 1.5% and up to 5% savings on recharges and bill payments, it suits regular spenders. Cardholders also enjoy up to four complimentary domestic lounge visits each year.

Axis Bank ACE Credit Card

About Swiggy HDFC Bank Credit Card

The Axis Bank ACE Credit Card is a budget-friendly cashback card designed to reward everyday expenses. It stands out for offering up to 5% return on essential monthly payments, especially utility bills and mobile/DTH recharges—categories where most credit cards provide minimal or no savings. In addition to this, users can also earn higher cashback when transacting on popular apps such as Zomato, Swiggy and Ola, making it a practical option for individuals who spend frequently across these platforms.

While the boosted cashback rates add significant value, they are subject to monthly caps, which can limit total savings for high spenders. Even so, the base cashback rate of 1.5% remains attractive, particularly when compared to many entry-level cards that offer lower returns. Overall, the ACE Credit Card delivers a balanced mix of affordability and rewards, making it suitable for users seeking consistent savings on routine expenditures.

Cashback Benefits

  • 5% Cashback: Earned on utility bill payments and recharge transactions (electricity, gas, broadband, mobile, DTH, etc.) when completed through Google Pay.

  • 4% Cashback: Applicable on spends made on select partner apps such as Swiggy, Zomato and Ola.

  • 1.5% Cashback: Earned on all other eligible purchases made with the card.

  • Monthly Cap: The total cashback earned from the 5% and 4% categories together is limited to ₹500 per month.

  • Non-Eligible Transactions: No cashback is provided on spends like fuel purchases, utility payments made outside Google Pay, EMIs, rent payments, wallet loads, cash withdrawals, post-purchase EMI conversions, insurance, jewellery, education fees, card charges, and other excluded categories.

Other Features & Additional Benefits

  • Airport Lounge Access: Enjoy up to four complimentary domestic lounge visits each year, provided you meet the minimum spending requirement of ₹50,000 in the preceding three months.

  • Annual Fee Waiver: The yearly fee is waived when your total eligible spending for the year reaches ₹2 lakh.

  • Dining Privileges: Get up to 15% savings on meals at partner restaurants when you book through EazyDiner.

  • Fuel Surcharge Relief: Receive a 1% surcharge waiver on fuel transactions between ₹400 and ₹4,000, with a maximum benefit of ₹500 per month.

Axis Bank ACE Credit Card Reward Points & Cashback Calculator

Reward Points Calculator

Axis Bank ACE Credit Card: Fees and Charges

Fee Type Amount
Joining Fee Rs. 499 + applicable taxes (Nil when applied via Paisabazaar)
Annual Fee Rs. 499 + applicable taxes
Finance Charges 3.75% per month (55.55% per annum)
Late Payment Charges
On outstanding balance of:
Up to Rs. 500 Nil
Rs. 501 to Rs. 5,000 Rs. 500
Rs. 5,001 to Rs. 10,000 Rs. 750
Rs. 10,001 and above Rs. 1,200

Things to Know Before Applying

Choose This Card If:

  • You prefer earning straight cashback on your expenses rather than collecting reward points.
  • You regularly order meals through food delivery apps like Swiggy or Zomato and often rely on Ola for daily travel.
  • You want higher cashback specifically on utility bill payments and mobile/DTH recharges.

Eligibility Requirements

  • Age Limit: Applicants must be between 18 and 70 years old.
  • Residency: Must be an Indian resident.
  • Employment Type: Open to both salaried and self-employed individuals.

Steps to Close Axis Bank ACE Credit Card

If you want to deactivate your Axis Bank ACE Credit Card, it is recommended to follow the official cancellation process defined by Axis Bank to ensure a smooth and secure closure.

Evaluate Your Decision

Before initiating the closure, consider why you want to cancel the card. Reasons may include annual fees, limited usage, or switching to a different credit card. Also, remember that closing an older credit card can influence your credit score and history.

Clear All Pending Dues

Make sure your credit card account has no outstanding balance. Pay off all dues, including:

  • Total unpaid balance
  • EMIs or installment amounts
  • Interest charges
  • Late payment penalties

The bank will process the closure only after all dues are fully cleared.

Submit Closure Request

You can place your request using any of the following methods:

  • Internet banking or mobile banking
  • Contacting customer care
  • Sending an email or written request to the bank

During the request process, you may need to provide:

  • Cardholder’s full name
  • Last four digits of your credit card
  • Registered mobile number or email ID

Confirm Your Request

  • After submitting the request, ensure you receive confirmation via SMS or email indicating that your closure request has been accepted or completed.

Avoid Using the Card

  • Once the closure request is raised, do not use the credit card, as any new transaction may delay or interrupt the closure process.

Dispose of the Card Safely

After receiving confirmation of closure:

  • Cut the card diagonally across the chip and magnetic strip
  • Dispose of it carefully to prevent any misuse

Verify Credit Report

  • After a few weeks, check your credit report to confirm that the card status is updated as “Closed”.
  • If you find any errors or pending issues, report them immediately to the bank or the credit bureau.

Important Points to Remember

  • Cancel all auto-debit instructions, subscriptions, and recurring payments linked to the card
  • Redeem any remaining reward points before closing the account, as they may expire
  • Keep records of all communications and acknowledgements for future reference
  • Monitor your account until the closure process is fully completed

Axis Bank ACE Credit Card Helpline Number

If you need assistance related to your Axis Bank ACE Credit Card, you can get in touch with the customer support team of Axis Bank. The bank offers support for billing queries, payments, card blocking, reward points, and other credit card-related services.

Customer Care Helpline Numbers

WhatsApp Banking Support

You can also access quick assistance through WhatsApp banking:

  • Send “Hi” to 7036165000 from your registered mobile number

This service helps you perform basic banking tasks and get instant support.

SMS Banking Services

To check your account balance:

Send BAL to 56161600 or 9951860002 using your registered mobile number

Other Support Channels

Axis Bank provides several additional ways to get help, such as:

  • Missed call banking services
  • SMS-based support
  • NRI customer assistance
  • Branch and ATM locator services
  • Complaint and grievance handling
  • Fraud reporting and security services
  • Do Not Call (DNC) registration requests

Services Available

  • Assistance with billing and transaction-related queries
  • Support for payments and credit card statements
  • Help with reporting and blocking lost or stolen cards
  • Requests for card replacement or reissue
  • Guidance for credit card closure or cancellation
  • General banking and account-related assistance

Important Points

  • Always use official contact channels to ensure secure communication
  • Keep your registered mobile number and card details handy for verification
  • Never disclose sensitive details such as OTP, PIN, or CVV
  • Make sure to note your complaint or reference number for future tracking and follow-up

FAQs

Do I earn 1.5% cashback on every transaction?

No. Several categories are excluded from cashback, such as fuel purchases, EMIs, post-purchase EMI conversions, wallet top-ups, cash withdrawals, card-related fees, and outstanding bill payments. Additionally, utility bills and recharge payments made anywhere other than Google Pay do not qualify for cashback.

No. Only utility bill payments along with mobile and DTH recharges processed via Google Pay earn 5% cashback. Also note that the “pay with card” option for bills on Google Pay is available only on Android devices, so iOS users cannot use this feature.

Any transaction above ₹2,500 is generally eligible for conversion into an EMI after purchase.

Yes. Cardholders can use up to four complimentary domestic lounge visits per year, provided they meet the minimum spending criteria of ₹50,000 in the preceding three months. The updated list of eligible lounges is available on the Axis Bank website.

Yes. The dining partners include well-known brands like KFC, TGI Fridays, Tossin Pizza, Chicago Pizza and several other participating restaurants.

The 5% and 4% cashback categories together have a monthly cap of ₹500, meaning cashback in these segments will not exceed that limit in any billing cycle.

You can submit your application online through the Axis Bank website or via leading financial marketplaces by filling out the required details and completing the verification process.