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Reliance SBI Card PRIME

The Reliance SBI Card PRIME is designed for shoppers and reward seekers. Cardholders earn up to 10 reward points for every Rs. 100 spent, with special benefits on Reliance Group brands. Additionally, the card offers up to 8 complimentary lounge visits per year, enhancing convenience and premium travel experiences for users.

Reliance SBI Card PRIME

About Reliance SBI Card PRIME

Reliance SBI Card PRIME is a premium co-branded credit card from SBI Card in partnership with the Reliance Group. It provides benefits across multiple categories, including clothing, footwear, furniture, and more, through brands like Jio Mart, Ajio, Reliance Trends, Cover Story, Zivame, Netmeds, Reliance Jewels, Urban Ladder, and others.

The card rewards loyal customers in three ways: accelerated reward points on regular spending, welcome discount vouchers, and milestone Reliance Retail vouchers. It offers 2.5% value-back on Reliance retail purchases, welcome vouchers up to Rs. 11,999, and milestone vouchers up to Rs. 8,750, achievable with a spend of Rs. 3 lakh.

While the co-branded perks cover most everyday shopping needs, users should compare this card with other credit cards offering broader rewards. Assess if the welcome and milestone benefits, along with discounts, make up for its relatively lower reward rate.

Note: This card is not available on Paisabazaar.com. For interest or application, visit the official SBI Card website.

Co-Branded Card Benefits:

  • Reward Points: Earn 10 reward points for every ₹100 spent at select Reliance Retail outlets.

  • Cashback Rewards: Get 5% cashback (up to ₹1,000 per month) on purchases from Jio Mart.

  • RelianceOne Bonus: Receive 1 extra RelianceOne point for every ₹200 spent offline on groceries and Fashion Factory items.

  • Milestone Perks: Earn Reliance retail vouchers based on annual spending: ₹1,500 for ₹75,000 spent, ₹2,250 for ₹1.5 lakh spent, and ₹5,000 for ₹3 lakh spent.

  • Activation Offer: Get a ₹3,000 Reliance retail voucher upon card activation. Additionally, enjoy discount vouchers worth ₹11,999 across participating Reliance stores.

Discount Offers on Reliance Brands:

  • Reliance Trends: 10% off, up to ₹750 per month.
  • AJIO: 5% off, up to ₹1,000 per month on orders above ₹2,999.
  • Azorte: Flat ₹1,000 off on purchases above ₹7,000.
  • Zivame: 5% off, up to ₹1,000 per month.
  • Cover Story: 10% off, up to ₹1,000 per month.
  • Urban Ladder: 5% off, up to ₹750 per transaction.
  • Reliance Jewels: 2% off, twice per month.

Reliance SBI Card Prime – Key Features & Benefits

Rewards Program:

  • Earn 5 reward points for every ₹100 spent on dining, movies, entertainment, domestic flights, and international purchases.
  • Get 2 reward points for every ₹100 spent on all other retail transactions.
  • Each reward point is valued at ₹0.25.
  • Movie Perk: Enjoy 1 free movie ticket per month (worth ₹250) via BookMyShow.

Airport Lounge Access:

  • 8 complimentary visits to domestic airport lounges (maximum 2 per quarter).
  • 4 complimentary international lounge visits per year (maximum 2 per quarter).

Fuel Benefits:

  • 1% waiver on fuel surcharge at all petrol stations in India (up to ₹100).

Fee Waiver:

  • Renewal fee waived when annual spends reach ₹3 lakh.

Reliance SBI Card PRIME Reward Points & Cashback Calculator

Reward Points Calculator

Reliance SBI Credit Card Prime: Fees & Charges

Fee Type Amount
Joining/Annual Fee Rs. 2,999
Finance Charges Up to 3.50% per month (42% per annum)
Late Payment Charges
For Statement Balance:
Up to Rs. 500 Nil
From Rs. 501 to Rs. 1,000 Rs. 400
From Rs. 1,001 to Rs. 10,000 Rs. 750
From Rs. 10,001 to Rs. 25,000 Rs. 950
From Rs. 25,001 to Rs. 50,001 Rs. 1,100
Above Rs. 50,000 Rs. 1,300

Things to Consider Before Applying

This card is suitable if:

  • You regularly shop at Reliance Retail outlets such as Reliance Trends, AJIO, Jio Mart, and other associated stores.

  • You are loyal to these brands and do not plan to switch to alternatives.

  • You spend significantly at stores like Jio Mart or Reliance Trends, allowing you to fully benefit from monthly discount vouchers.

  • You already hold other credit cards that provide good rewards in other categories and want this card primarily for savings on Reliance Retail purchases.

Steps to Close Reliance SBI Card PRIME

If you want to close your Reliance SBI Card PRIME, you should follow the official process provided by SBI Card to ensure a smooth and proper closure of your credit card account.

Visit Nearest SBI Branch

  • Go to your nearest SBI branch with valid identity proof and your credit card details
  • Request a credit card closure application form from the bank representative
  • Fill in all required details carefully and submit the completed form for processing
  • The bank will verify your request and proceed with closure initiation

Contact Customer Care

Process details

  • Call customer care and inform the executive that you want to close your credit card
  • Provide the last four digits of your card and your registered mobile number for verification
  • Complete all required authentication steps as guided by the representative

Send a Written Request

  • You can also send a formal written request to SBI Card including the following details
  • Full name of the cardholder
  • Registered address and contact number
  • Last four digits of the credit card
  • Reason for closure (if required)
  • Mailing Address
    SBI Cards and Payment Services Limited
    • Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower
    • E-1, 2, 3 Netaji Subhash Place, Wazirpur, New Delhi – 110034

Important Points to Remember

  • Ensure all outstanding dues including EMIs, interest, and pending charges are fully cleared before requesting closure
  • Redeem any remaining reward points or card benefits before closure
  • Cancel all auto-debits, subscriptions, and standing instructions linked to the card
  • Do not use the card once the closure request has been submitted
  • Always ask for SMS or email confirmation after the request is processed

After Card Closure

  • Cut the physical card through the chip and magnetic strip once closure is confirmed
  • Check your credit report after a few weeks to ensure the status is updated as “Closed”
  • Report any discrepancy immediately to SBI Card for correction

Reliance SBI Card PRIME Helpline Number

If you need assistance related to your Reliance SBI Card PRIME, you can contact the customer support team of SBI Card. They provide support for billing issues, payments, card blocking, reward points, and other credit card-related services.

Customer Care Helpline Numbers

Availability

  • IVR services are available 24×7
  • Customer care executives are available Monday to Saturday, 9:00 AM to 6:00 PM

Note: Calls to 1860 numbers may be chargeable depending on your telecom operator

International Customer Support

  • Overseas Helpline: +91-80-26599990
    This number can be used when calling from outside India

Email Support

SMS Services (For Existing Cardholders)
Send SMS to 5676791 from your registered mobile number

  • Balance Check: BAL XXXX
  • Available Credit Limit: AVAIL XXXX
  • Block Card: BLOCK XXXX
  • Payment Status: PAYMENT XXXX
  • Reward Points: REWARD XXXX
  • E-Statement: ESTMT XXXX
  • Duplicate Statement: DSTMT XXXX MM

Replace XXXX with last four digits of your card

WhatsApp Support

How to Activate WhatsApp Service

  • Give a missed call on 08080945040
  • Register through SBI Card mobile app or official website
  • Send SMS: WAOPTIN XXXX to 5676791

Services Available

  • Support for billing and statement-related queries
  • Assistance with lost or stolen card reporting
  • Help with transaction disputes and fraud issues
  • Information regarding reward points and offers
  • Requests related to card closure, upgrade, or other services

Important Points

  • Always keep your registered mobile number and card details ready for verification
  • Never share sensitive details such as OTP, PIN, or CVV
  • Always note down your complaint or reference number for tracking
  • Immediately block your card if you notice any suspicious transactions

FAQs

Can I earn rewards on UPI transactions?

Yes, the RuPay version of this card gives 2 reward points for every ₹100 spent, but only at participating Reliance Retail outlets.

You earn 5 reward points per ₹100 spent on domestic airline tickets, including domestic legs of international travel.

Accumulated points can be redeemed for Reliance Retail vouchers.

A 3.5% forex markup fee applies on overseas transactions.

You can contact SBI Card support at 1860 180 1290 or 1860 500 1290 for any issues or queries.

Applicants must be Indian residents aged 21–60 with a stable income. Final approval depends on the credit profile and the bank’s policies.

You can apply online via the SBI Card website or at any SBI branch by submitting the application form along with KYC documents.

It provides higher rewards on Reliance brand spends and offers lifestyle perks such as lounge access and milestone bonuses, making it ideal for frequent Reliance shoppers.

Yes, eligible transactions above ₹2,500 can be converted into easy EMIs using the Flexipay facility via your SBI Card account or app.

The card carries an annual fee of ₹2,999 plus taxes, which can be waived if you spend ₹3 lakh or more in a year.

Yes, you can use the Balance Transfer on EMI option to move outstanding credit card balances to this card and repay them in EMIs at lower interest rates.

Cash can be withdrawn from ATMs using this card, but cash advance fees and interest are applicable from the withdrawal date.