Overview of Shoppers Stop HDFC Bank Credit Card
The Shoppers Stop HDFC Bank Credit Card is a co-branded card designed primarily for frequent Shoppers Stop shoppers. With a modest annual fee of Rs. 299, it provides 3% rewards on purchases at Shoppers Stop and 1% rewards on all other transactions, including groceries, departmental stores, and everyday spending.
Cardholders can earn reward points that can be redeemed at a 1:1 ratio for Shoppers Stop vouchers, making it a convenient option for loyal customers of the brand. The card also includes welcome perks such as a Shoppers Stop Silver Edge Membership and a Rs. 500 Shoppers Stop voucher, adding extra value for regular shoppers.
While the card works well for those who frequently shop at Shoppers Stop, its benefits outside the brand are limited. Reward points for other spends have a lower redemption value, and general rewards are only 1%. Therefore, consumers seeking a versatile, all-purpose credit card might want to explore alternative options that offer higher rewards across multiple categories.
Rewards Program
Earning Rewards:
Earn 3% back in reward points on all Shoppers Stop purchases, capped at 500 points each month.
Earn 1% back in reward points on other purchases outside Shoppers Stop, up to 1,000 points monthly.
Redeeming Rewards:
Exchange points for Shoppers Stop vouchers at a rate of 1 point = ₹1.
Use points for selected products or air miles, with redemption value up to 1 point = ₹0.25 or 1 point per air mile.
Redeem points for cashback or travel bookings via the SmartBuy portal at 1 point = ₹0.20.
Other Features & Benefits
Welcome Offers:
Complimentary Shoppers Stop Silver Edge Membership valued at ₹350.
Get a Shoppers Stop discount voucher worth ₹500, applicable on any purchase.
Fuel Advantage:
Enjoy a 1% fuel surcharge waiver, up to ₹250 per month, applicable at all fuel stations in India for fuel transactions between ₹400 and ₹5,000.
Smart EMI Option:
RuPay Perks:
Shoppers Stop HDFC Bank Credit Card Reward Points & Cashback Calculator
Fees & Charges
Things to Know Before Applying
Who Should Consider This Card:
Regular shoppers at Shoppers Stop who want to earn reward points.
Individuals looking to redeem rewards for Shoppers Stop vouchers for maximum value.
People seeking basic cashback or reward benefits on everyday spending like groceries.
Those who appreciate welcome perks such as complimentary Shoppers Stop vouchers.
Eligibility Requirements:
Age: Between 21 and 65 years.
Occupation: Salaried or self-employed.
Income: Minimum ₹20,000 per month for salaried individuals.
Income: Minimum ₹6 lakh per annum for self-employed applicants.
Steps to Close Shoppers Stop HDFC Bank Credit Card
If you want to close your Shoppers Stop HDFC Bank Credit Card, you should follow the official closure process provided by HDFC Bank to ensure a safe and smooth cancellation.
Contact Customer Care
- Call HDFC Bank customer care using the number available on the back of your credit card or through the official website
- Follow the IVR instructions and select the credit card services option
- Connect with a customer support executive and request closure of your credit card
Follow the Closure Process
- Request the executive to initiate the credit card closure process
- You may be guided through IVR or assisted by the representative for raising the request
- Carefully follow all instructions provided during the process
Verify Your Details
You will need to complete identity verification by providing
- Full name
- Registered mobile number
- Last four digits of your credit card
- Any additional details required for authentication
Confirm Closure Request
- After successful verification, confirm your request for card closure
- Ensure all outstanding dues such as EMIs, interest, and pending charges are fully cleared before final processing
- The bank may take a few working days to complete the closure request
Important Points
- Clear all pending balances including EMIs, fees, and interest charges before initiating closure
- Redeem all reward points or benefits before closing the card, as they may expire afterward
- Avoid using the card once the closure request has been submitted
- Always request SMS or email confirmation after the closure is completed
After Card Closure
- Cut the physical card diagonally across the chip and magnetic stripe for safety
- Check your credit report after a few weeks to ensure the account status is updated as “Closed”
- If any mismatch is found, report it immediately to the bank for correction
Shoppers Stop HDFC Bank Credit Card Helpline Number
If you need assistance related to your Shoppers Stop HDFC Bank Credit Card, you can contact the customer support team of HDFC Bank. They provide support for billing issues, payment queries, reward points, card blocking, and other credit card-related services.
Customer Care Numbers (India)
These numbers can be used for all credit card-related queries across India
International Support
- Overseas Helpline: +91-22-6160 6161
This number is available for customers calling from outside India
Email Support
You can send queries or complaints from your registered email ID for quicker resolution
Availability
- Customer support for general queries is available during working hours
- Emergency services like card blocking are available 24×7
Services Available
- Help with billing statements and transaction-related issues
- Support for payment and outstanding balance queries
- Assistance in reporting lost or stolen cards
- Card blocking, replacement, or reissue requests
- Guidance for credit card closure or cancellation process
Important Points
- Always keep your registered mobile number and credit card details ready for verification
- Never share sensitive details such as OTP, PIN, or CVV
- Use only official HDFC Bank contact channels to avoid fraud or scams
- Immediately report any suspicious or unauthorized transactions to the bank
