Apply Now

RBL Bank Paisabazaar Duet Credit Card

The RBL Bank Paisabazaar Duet Credit Card offers 1% cashback on all online and offline spends. Cardholders can use Xpress Cash to borrow a portion of their credit limit instantly. With no annual fee, this card is a cost-effective option for everyday spending and financial flexibility.

RBL Bank Paisabazaar Duet Credit Card

About RBL Bank Paisabazaar Duet Credit Card

RBL Bank, in partnership with Paisabazaar, has introduced two credit card variants – Duet and Duet Plus. These unique cards combine traditional credit card features with the added functionality of Xpress Cash, allowing users to access a portion of their credit limit as instant cash when needed.

Both cards provide flat cashback on all transactions, ensuring value-back on every spend. Cardholders can use their assigned credit limit for regular purchases or withdraw part of it as Xpress Cash through the RBL Bank mobile app. The cards are designed for flexibility, catering to everyday expenses while offering quick cash access when required.

RBL Bank Paisabazaar Duet Credit Card – Key Benefits

Cashback Rewards:

  • Earn 1% cashback on all transactions made with the card.

  • Maximum cashback limit is Rs. 500 per month.

Using the Xpress Cash Feature:

  • The card comes with an assigned credit limit, which can be used to borrow funds.

  • Eligible borrowings start from Rs. 3,000 up to your total credit limit.

Steps to Access Xpress Cash:

  1. Install RBL Bank’s Mobile App and register your Duet Credit Card.

  2. Choose the Xpress Cash option and enter the desired borrowing amount.

  3. Pick the bank account for fund transfer.

  4. Confirm the transaction using the OTP sent to your registered mobile number.

Additional Details:

  • Funds are credited to the selected bank account within 3–4 working days.
  • Interest is charged at an annual rate of 21%.
  • Processing fees vary based on the loan amount:
    • Up to Rs. 10,000: Rs. 249
    • Up to Rs. 20,000: Rs. 498
    • Above Rs. 25,000: 2.5% of the borrowed amount

RBL Bank Paisabazaar Duet Plus Credit Card Benefits

Cashback Rewards:

  • 2.5% cashback (up to Rs. 200 per month) on dining and travel-related purchases.

  • 1% cashback (up to Rs. 300 per month) on all other transactions.

Welcome Bonus:

  • Get Rs. 250 cashback on the first card transaction made within 30 days of issuance.

Entertainment Perks:

  • Enjoy a “Buy 1 Get 1” offer on BookMyShow weekend movie tickets, with up to Rs. 200 off on the second ticket, available once a month.

Fee Waiver:

  • Annual fee is waived if minimum yearly spending reaches Rs. 4 lakh.

Fuel Benefits:

  • 1% fuel surcharge waiver on fuel transactions ranging from Rs. 500 to Rs. 4,000, capped at Rs. 100 per month.

RBL Bank Paisabazaar Duet Credit Card Reward Points & Cashback Calculator

Reward Points Calculator

Fees and Charges

Fee Type Amount
Annual Fee (Duet) Nil
Annual Fee (Duet Plus) Rs. 1,499 + applicable taxes
Finance Charges Up to 3.99% per month or 47.88% per annum
Late Payment Charges 12.5% of total outstanding amount, subject to a min. of Rs. 5 and a max. of Rs. 1,300

Grievance Redressal

RBL Bank Grievance Redressal Cell Paisabazaar Grievance Redressal Cell
You can write an email to RBL Bank at cardservices@rblbank.com or contact via helpline number at +91 22 6232 7777. For any further complaint/issue, you contact the Nodal Officer of RBL Bank as per the below details: Principal Nodal Officer – RBL Bank Ltd. Mr. Vikas Nigam RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana Email: principalnodalofficer@rblbank.com Contact number: 022 7143 2700 To report any grievance, you can contact Paisabazaar’s Grievance Redressal Cell as per the below details: Email: care@paisabazaar.com Contact Number: +91 1800 208 8877 You can also write a letter to the below address: Paisabazaar Marketing and Consulting Private Limited, Plot number 135P, Sector 44, Gurgaon-122001

Things to Consider Before Applying

Who Should Apply for the Duet Card:

  • Ideal for those seeking a basic cashback credit card with lifetime free usage.

  • Suitable if you want the flexibility to borrow a portion of your credit limit as a loan through the Xpress Cash feature.

Who Should Apply for the Duet Plus Card:

  • Best for users looking for higher cashback on dining and travel.
  • Great if you enjoy movie benefits, such as discounts on BookMyShow weekend tickets.
  • Recommended for those who can meet the Rs. 4 lakh annual spending requirement to avail the annual fee waiver and maximize savings.

Steps to Close RBL Bank Paisabazaar Duet Credit Card

If you want to permanently close your RBL Bank Paisabazaar Duet Credit Card, you need to follow the proper procedure to ensure the request is completed smoothly. The closure process can be initiated through the official support channels of RBL Bank.

  1. Pay All Outstanding Dues
    Before raising a closure request, make sure your credit card account has no pending balance. Clear all dues such as recent purchases, EMIs, interest charges, late fees, or any other applicable charges. The bank will proceed with closure only after full settlement
  2. Redeem Reward Points
    Use all available reward points or cashback benefits linked to your card before closure. Once the account is closed, any unused rewards or benefits are generally cancelled and cannot be recovered
  3. Contact Customer Support
    Get in touch with RBL Bank customer care and request credit card closure. You will need to provide your registered mobile number and the last four digits of your card for verification before the request is processed
  4. Send Closure Request via Email
    You can also submit a written closure request through your registered email ID. Include your full name, card details (last four digits), and the reason for closure to help speed up the processing
  5. Stop Using the Card
    After initiating the closure request, avoid using the card for any transactions. Any new usage during this period may delay or impact the closure process
  6. Destroy the Card After Confirmation
    Once you receive confirmation that your credit card has been successfully closed, cut the physical card diagonally through the chip and magnetic stripe to prevent any misuse
  7. Check Closure Status
    After a few weeks, check your credit report to confirm that the card status has been updated as “Closed.” If you notice any discrepancy, contact the bank immediately for correction

RBL Bank Paisabazaar Duet Credit Card Helpline Number

If you need assistance related to your RBL Bank Paisabazaar Duet Credit Card, you can contact the customer care team of RBL Bank. The support team helps with billing concerns, payment issues, reward points, card blocking, and other credit card-related services.

Customer Care Number

You can call this number to get assistance for all credit card-related concerns, including account management and service requests

Services Available

  • Help with billing statements and transaction disputes
  • Support for payment status and outstanding balance details
  • Information regarding reward points and card offers
  • Assistance in reporting lost or stolen cards
  • Card blocking, replacement, or reissue requests
  • Guidance for credit card closure or cancellation process

Important Points

  • Always keep your registered mobile number and credit card details ready for verification
  • Never share sensitive information such as OTP, CVV, or PIN with anyone
  • Make sure you contact only official RBL Bank customer care channels for safe and secure support

FAQs

How long does it take to receive the card?

  • You can apply online through Paisabazaar using a fully digital process.

  • Once approved, the card is typically delivered to your registered address within 7–10 business days.

Yes, both Duet and Duet Plus cards can be used for online and offline purchases like any regular credit card.

No, the application is entirely digital. Any documents needed can be uploaded online.

No, certain spends are excluded, such as fuel & auto, utilities, insurance, cash/ATM withdrawals, railways, real estate/rent, education, government payments, wallet/service providers, and EMI conversions.

  • Cashback earned is added to your credit card account weekly.

  • Due to public holidays, there may be minor delays, but all cashback entries appear on your card statement.

Yes, monthly EMI payments replenish your available credit limit.

No reward redemption fee is charged as the card provides cashback directly on transactions.