About Kotak Solitaire Credit Card
The Kotak Solitaire Credit Card is an exclusive, invite-only metal card designed specifically for frequent travelers. It rewards every spend with Air Miles, offering accelerated earnings of up to 10% on travel-related expenses. These Air Miles can later be redeemed for travel bookings or catalog purchases, with 1 Air Mile valued at up to Rs. 1.
Cardholders also benefit from special travel offers, including up to 50% discounts and complimentary night stays at select hotels such as ITC. International transactions are more convenient as the card comes without any forex mark-up fees. To enhance travel experiences further, it provides unlimited airport lounge access for the primary cardholder along with up to 4 complimentary guest entries.
While Kotak Solitaire excels as a travel-focused card, its value in non-travel lifestyle categories like dining, shopping, or entertainment is limited. This narrower scope may make it less competitive compared to other premium cards such as HDFC Infinia, IDFC FIRST Private, or Axis Magnus, which offer broader benefits across everyday spends.
Note: Kotak Solitaire is an invite-only credit card. The content here is for informational purposes only.
Rewards Structure
Points Accumulation:
- Earn 10 Air Miles for every Rs. 100 spent on flight and hotel bookings via the Kotak Unbox platform.
- Earn 3 Air Miles for every Rs. 100 spent on all other categories of purchases.
Points Redemption:
- Travel Redemptions: 1 Air Mile = 1 unit for flights, hotels, and other travel services booked through Kotak Unbox.
- Partner Conversions: Air Miles can be converted to partner programs at different rates — 1:1 for Air India, 3:1 for Marriott, and 2:1 for other travel partners.
- Other Options: Redeem Air Miles at a 2:1 ratio for catalog items, vouchers, merchandise, and additional non-travel rewards.
Kotak Solitaire Credit Card: Key Features & Perks
Airport Lounge Privileges:
Unlimited access to domestic lounges via DreamFolks for both primary and add-on cardholders.
Unlimited international lounge access through Priority Pass for primary and add-on users.
Complimentary guest entries: 2 visits per year at domestic lounges and 2 at international lounges.
Hotel Stay Benefits:
Fuel Surcharge Waiver:
- 1% waiver on fuel transactions ranging from Rs. 400 to Rs. 7,500, capped at Rs. 10,000 annually.
Kotak Solitaire Credit Card Reward Points & Cashback Calculator
Kotak Solitaire Credit Card: Fees & Charges
Before Applying: Key Considerations
Who Should Consider This Card:
Ideal for frequent travelers aiming to reduce travel-related expenses.
Suitable for Kotak Solitaire customers seeking a premium travel credit card at a reasonable cost.
Best for users who can fully leverage reward benefits via the Kotak Unbox platform for booking flights and hotels.
Beneficial for those who plan to take advantage of Visa network offers at ITC Hotels, Elivaas Villas, and Alaya Stays.
Steps to Close Kotak Solitaire Credit Card
If you want to close your Kotak Solitaire Credit Card, it is important to follow the proper procedure provided by Kotak Mahindra Bank to ensure a smooth and hassle-free closure.
Close via Customer Care
You can start the closure process by contacting Kotak customer support
- Call the Kotak credit card helpline: 1860 266 0811
- Request the executive to initiate your credit card closure
- Provide required details such as
- Last four digits of your credit card
- Registered mobile number
- Basic verification information
Follow the instructions given by the representative to complete the process
Close by Visiting a Branch
You can also visit your nearest Kotak Mahindra Bank branch
- Submit a written request for credit card closure
- Provide valid identity proof along with your card details
- The bank staff will guide you through the remaining steps
Important Points to Remember
- Ensure all outstanding dues, including EMIs, interest, and charges, are fully cleared
- Redeem all available reward points before closing the card, as they may expire afterward
- Stop using the card immediately after submitting the closure request
- Cancel all auto-debits, subscriptions, or standing instructions linked to the card
- Request confirmation via SMS or email once the closure is completed
After Card Closure
- Destroy the physical card by cutting it across the chip and magnetic strip
- Check your credit report after a few weeks to confirm that the status is updated as “Closed”
- Report any discrepancy or issue to the bank immediately
Kotak Solitaire Credit Card Helpline Number
If you need assistance related to your Kotak Solitaire Credit Card, you can contact the customer support team of Kotak Mahindra Bank. They provide support for billing queries, payments, card blocking, and other credit card services.
Customer Care Numbers
You can reach Kotak credit card support using the following numbers
These helpline numbers can be used for services such as billing queries, card closure requests, and reporting lost or stolen cards.
City-Wise Customer Care Numbers
If you are unable to connect through the primary helplines, you can try city-specific contact numbers
- Ahmedabad: (079) 66006022
- Bangalore: (080) 66006022
- Chennai: (044) 66006022
- Hyderabad: (040) 66006022
- Mumbai: (022) 66006022
- New Delhi: (011) 66006022
- Pune: (020) 66006022
Services Available
- Assistance with credit card billing and statement-related queries
- Support for payments and outstanding balance details
- Help with reporting lost or stolen cards
- Card blocking, replacement, or upgrade requests
- Guidance for credit card closure or cancellation
Important Points
- Keep your registered mobile number and card details ready for verification
- Do not share sensitive information such as OTP, PIN, or CVV
- Always note your complaint or reference number for tracking
- Call charges may apply depending on your telecom operator