About American Express SmartEarn™ Credit Card
The SmartEarn™ Credit Card is ideal for users seeking rewards on everyday online purchases. With a modest joining fee of Rs. 495 plus applicable taxes, the card provides cashback and Membership Rewards points on spending across top platforms such as Zomato, Flipkart, Uber, Myntra, and Nykaa. Cardholders can enjoy enhanced rewards for a variety of services including food delivery, travel bookings, and entertainment, making it a versatile option for digital-savvy shoppers.
Beyond rewards, the card accommodates different income profiles, requiring a minimum annual income of Rs. 4.5 lakh for salaried individuals and Rs. 6 lakh for self-employed professionals. The annual fee can also be waived if cardholders spend Rs. 40,000 or more in the previous year. With a welcome cashback offer of Rs. 500 on spending Rs. 10,000 in the first 90 days, the SmartEarn™ Credit Card balances cost-effectiveness with value, appealing to those who want both convenience and rewards in their daily transactions.
American Express SmartEarn™ Credit Card: Key Features & Advantages
The American Express SmartEarn™ Credit Card allows you to accumulate reward points on every eligible transaction, which can later be redeemed for vouchers, merchandise, or experiences from the card’s rewards catalogue. In addition to reward points, the card also provides cashback as a welcome incentive and exclusive vouchers on achieving certain spending milestones. Key benefits include:
Rewards Structure
Cardholders can earn points on various spending categories as follows:
10X Membership Rewards® Points on purchases made through platforms like Zomato, EaseMyTrip, Flipkart, Uber, Myntra, PVR, BookMyShow, Ajio, Nykaa, and BlinkIt. (Note: Zomato and EaseMyTrip combined have a monthly limit of 500 points; all other listed platforms also have a cap of 500 points per month.)
5X Membership Rewards® Points for every Rs. 50 spent on Amazon, capped at 250 points per month per card account.
1 Membership Rewards® Point for every Rs. 50 spent on other transactions, excluding fuel, insurance, utilities, cash withdrawals, and EMI conversions at the point of sale.
Welcome Offer
New cardholders receive Rs. 500 cashback as a welcome gift, credited to the statement after spending Rs. 10,000 within the first 90 days of card issuance.
Milestone Rewards
You can earn Rs. 500 vouchers on reaching annual spending milestones of Rs. 1.20 Lakh, Rs. 1.80 Lakh, and Rs. 2.40 Lakh, respectively.
Additional Benefits
Renewal Fee Waiver: Get a waiver on the annual fee by spending Rs. 40,000 or more in the previous year.
EMI Option: Convert purchases into easy EMIs at rates starting from 14% p.a., with no foreclosure charges.
Fuel Fee Savings:
0% convenience fee for fuel purchases under Rs. 5,000 at HPCL stations.
1% convenience fee for fuel transactions above Rs. 5,000 at HPCL stations.
For complete details, refer to the American Express SmartEarn™ Credit Card terms and conditions.
American Express SmartEarn™ Credit Card Reward Points & Cashback Calculator
American Express SmartEarn™ Credit Card: Fees & Charges
American Express SmartEarn™ Credit Card: Eligibility & Documentation
To be eligible for the American Express SmartEarn™ Credit Card, an applicant must be a resident of India and maintain a healthy credit history without any defaults. Additionally, the individual should hold an active savings or current account with a recognized Indian or multinational bank. Besides these basic requirements, candidates must also meet the following eligibility conditions:
Who Should Consider the American Express SmartEarn™ Credit Card?
The American Express SmartEarn™ Credit Card is designed for individuals who shop online regularly and want to earn rewards in the form of points and vouchers. Along with reward points on purchases from popular platforms like Amazon, Flipkart, and Myntra, the card also provides additional perks such as gift vouchers, fuel fee savings, bonus cashback, and annual fee waivers. This card is a good fit if:
You prefer a credit card with a low annual fee.
You make frequent online purchases.
Your focus is on earning rewards points rather than direct cashback.
You want a card that offers welcome incentives.
You can spend around Rs. 40,000 per year to qualify for an annual fee waiver.
Steps to Close American Express SmartEarn™ Credit Card
If you wish to cancel your American Express SmartEarn™ Credit Card, you can choose from multiple convenient options provided by American Express. Following the correct process ensures a smooth and secure closure.
Choose Your Preferred Closure Method
- Call Customer Care
- Dial the American Express helpline: 1800-419-2122
- You can also call the number printed on the back of your credit card
- Inform the executive that you want to close your card
- If you are calling from a number not registered with the bank, additional verification may be required
- Use IVR (Automated System)
- Call the helpline and follow the IVR instructions
- Select the option for assistance and say “Cancel Card” when prompted
- Enter the last five digits of your credit card
- Complete the required verification by answering security questions
- After verification, a representative may assist you further
- You may be asked to provide a reason and confirm your request during a recorded call
- Chat via Mobile App
- Log in to your American Express account through the mobile app
- Go to the “Chat with us” option
- Request credit card closure through chat support
- Complete the verification process and confirm your cancellation request
- Online Request (For Personal Cards)
- Submit a card closure request through the official American Express website
- Fill in all required details accurately and submit the form
- Your request will only be processed if there are no pending dues on the account
- Clear All Outstanding Dues
- Ensure your card has zero balance before initiating closure
- Pay all outstanding amounts including transactions, EMIs, fees, and applicable charges
- The bank will process closure only after confirming full payment
- Confirmation of Closure
- Once your request is successfully processed, you will receive confirmation via email or official communication
- This confirmation is usually provided within a few working days
- Keep this confirmation safely for future reference
After Card Closure
- Cut the card diagonally across the chip and magnetic strip
- Dispose of the card securely to prevent misuse
Note: Closing the primary credit card will automatically deactivate all add-on or supplementary cards linked to it
Important Points
- Stop using the card immediately after submitting the closure request
- Redeem all reward points or benefits before closing the account
- Do not share sensitive information such as OTP, PIN, or CVV with anyone
- Check your credit report after a few weeks to ensure the account status is updated as “Closed”
American Express SmartEarn™ Credit Card Helpline Number
If you need assistance with your American Express SmartEarn™ Credit Card, you can contact the American Express customer support team. They provide help with billing issues, payments, rewards, card blocking, fraud reporting, and other account-related services.
Primary Customer Care Numbers (India)
These numbers can be used for general credit card queries, including transactions, EMI-related support, and account services.
American Express Gold Card Support
These contacts are dedicated for Gold Card users to receive quicker assistance.
International Customer Support
You can also use the contact number mentioned on the back of your card when travelling abroad for region-specific help.
Corporate Card Support
Services Offered
- Help with billing and payment-related queries
- Support for reward points and card benefits
- Reporting lost or stolen cards
- Assistance with fraud or unauthorized transactions
- Guidance on EMI conversion and account services
- Support for credit card closure and other service requests
Other Ways to Contact Support
- Mobile App: Use the American Express mobile app for chat and secure communication
- Online Account: Log in to your account to send secure messages
- Premium Support: Some cardholders may get access to dedicated relationship managers
Important Points
- Keep your registered mobile number and card details ready for verification
- Do not share confidential information such as OTP, PIN, or CVV with anyone
- Always use official American Express contact channels for safe communication