About Axis Primus Credit Card
Axis Primus Credit Card is a super-premium, invitation-based offering created for individuals with a high net worth who seek exclusivity and comfort along with rewards. The card focuses heavily on luxury travel, providing benefits such as unrestricted lounge access, chauffeured airport transfers, complimentary stays at premium hotels, and select flight-related privileges that enhance the overall travel experience.
In addition to travel advantages, the card features a strong rewards structure with EDGE Miles that can be redeemed at a highly favourable conversion rate. Cardholders also receive access to elite lifestyle privileges, including complimentary golf sessions, premium information services, and specially curated hotel offers. Supported by dedicated concierge assistance, Axis Primus is tailored for those who prefer a refined, global lifestyle experience.
Note: Axis Primus is an invite-only credit card. The details shared here are for informational purposes only.
Axis Primus – Travel Benefits (Key Points)
Unlimited access to international lounges via Priority Pass and select domestic lounges, along with a fixed number of complimentary guest visits each year
Luxury airport transfer services at partner airports, including one-way international transfers and two-way transfers within India, subject to eligible ticket bookings
Complimentary hotel stay benefit on multi-night bookings at a wide network of premium properties worldwide
Access to exclusive privileges at luxury hotels under a global hotel collection programme
Choice of airfare advantage, including complimentary companion tickets on eligible premium-class bookings or savings on select international airfares
Additional travel privileges such as zero foreign exchange markup, premium dining memberships, dedicated concierge support, and luxury airport meet-and-assist services
Additional Features & Advantages
Rewards Program: Earn 1 EDGE Mile for every Rs. 100 spent, with each EDGE Mile equivalent to 5 Partner Miles.
Welcome Offer: Select either 25,000 EDGE Miles or an ITC Hotels e-gift card valued at Rs. 40,000 (valid at participating properties).
Renewal Perks: On paying the renewal fee, choose between 15,000 EDGE Miles (equivalent to 75,000 Partner Miles) or an ITC Hotels e-gift card worth Rs. 20,000 for selected properties.
Complimentary Membership: Enjoy free access to Bloomberg services.
Milestone Rewards: Quarterly spending rewards:
Rs. 20–30 lakh: 15,000 EDGE Miles
Rs. 30–50 lakh: 25,000 EDGE Miles
Above Rs. 50 lakh: 35,000 EDGE Miles
Golf Privileges:
4 complimentary international golf rounds with a guest
Unlimited domestic golf rounds and lessons for you and 1 guest annually
10 complimentary rounds or lessons at domestic golf clubs for add-on cardholders
Note: Free golf rounds cover green fee, caddy, and cart charges; free lessons include driving range access, instructor fees, club rentals, and 50 practice balls.
Axis Bank Primus Credit Card Reward Points & Cashback Calculator
Axis Primus Credit Card: Fees and Charges
Things to Consider Before Applying
Who Should Consider This Card:
Individuals with high net worth who frequently travel internationally.
Those who prefer luxury travel and want attractive offers on flights, hotels, airport lounges, and other travel services.
High spenders aiming to maximize rewards by achieving milestone benefits.
Anyone seeking a premium credit card that offers travel-centric perks, valuable rewards, and golf privileges.
Steps to Close Axis Bank Primus Credit Card
If you are planning to close your Axis Bank Primus Credit Card, it is important to follow the correct process provided by Axis Bank to ensure a smooth and error-free cancellation.
Review Your Decision
Before starting the closure process, consider why you want to cancel the card. Common reasons may include high annual charges, limited usage, or switching to a better card option. Also, think about the possible impact on your credit score, especially if the card has been active for a long time.
Clear All Outstanding Dues
Make sure your credit card account has no pending balance before placing the closure request. Pay off all dues including
Total outstanding amount
- Any active EMIs
- Interest charges
- Late fees or penalties
The bank will only proceed with closure once all payments are fully settled.
Submit a Closure Request
You can initiate the closure request through multiple channels such as
Customer support email
- Net banking or mobile banking
- Submitting a written request to the bank
Details you may need to provide
- Cardholder’s full name
- Last four digits of the credit card
- Registered mobile number or email address
Request Confirmation
After submitting your request, ensure you receive confirmation from the bank through
- SMS notification
- Email confirmation
This confirmation should clearly state that your credit card has been successfully closed.
Destroy the Credit Card
Once you receive closure confirmation
- Cut the card diagonally across the chip and magnetic strip
- Dispose of it safely to avoid any misuse
Check Your Credit Report
- After a few weeks, review your credit report to confirm that the card status is updated as “Closed”
- If you notice any discrepancy, report it immediately to the bank or the credit bureau
Important Points
- Do not use the card after submitting the closure request
- Cancel all auto-payments and subscriptions linked to the card
- Keep records of all communications and acknowledgements
- Monitor your account until the closure status is properly updated
Axis Bank Primus Credit Card Helpline Number
If you need assistance related to your Axis Bank Primus Credit Card, you can contact the Axis Bank customer support team. They provide help with billing queries, payments, card blocking, reward points, and other credit card services.
Customer Care Helpline Numbers
You can reach Axis Bank support using the following contact numbers
- Toll-Free Numbers
- Alternate Numbers (Chargeable)
WhatsApp Banking Support
- Send “Hi” to 7036165000 on WhatsApp
- You can access quick services and get support for basic queries
SMS Banking Services
- Send BAL to 56161600 or 9951860002
- Use your registered mobile number to check your account balance
Other Support Channels
Axis Bank also offers additional support services such as
- Missed call banking
- SMS-based assistance
- NRI customer support
- Branch and ATM locator services
- Complaint registration and grievance support
- Fraud reporting and security assistance
- Do Not Call (DNC) service requests
Services Offered
- Help with credit card billing and transaction-related queries
- Support for payments and statement issues
- Reporting and blocking lost or stolen cards
- Card reissue or replacement requests
- Credit card closure or cancellation assistance
- General banking-related support
Important Guidelines
- Always use official Axis Bank contact details to stay safe from fraud
- Keep your registered mobile number and card details ready for verification
- Do not share confidential information such as OTP, PIN, or CVV
- Make sure to note your complaint or reference number for future follow-up
