About HSBC Visa Platinum Credit Card
HSBC Visa Platinum Credit Card is a lifetime free, beginner-friendly card mainly targeted at salaried professionals. It provides reward points on all purchases, with higher earning potential once annual spending crosses ₹4 lakh. This makes the card suitable for light to moderate users, while higher spenders can also unlock better overall value over time.
A notable feature of the card is its welcome benefit, which includes a shopping voucher for new cardholders. However, since this is a one-time offer, it should not be the primary reason to choose the card. While reward points can be converted into air miles, the available airline partners are limited. Users who are willing to pay an annual fee may find premium cards with broader travel partnerships more rewarding. That said, among lifetime free credit cards, this card offers a balanced mix of rewards and simplicity, making it a reliable option for everyday spending.
Reward Benefits
- Earn reward points on all card spends with a simple earning structure.
- Get 2 reward points for every ₹150 spent on regular purchases.
- Earn accelerated rewards of 5X points, i.e. 10 reward points per ₹150, once annual spending crosses ₹4 lakh.
- Accelerated reward points are capped at 15,000 in each anniversary year.
Redemption Options
Redeem accumulated points for gift vouchers across multiple categories such as fashion, jewellery, electronics, home appliances, and lifestyle products.
Convert reward points into airline miles at a 2:1 ratio with select frequent flyer programs, including leading domestic and international airline partners.
Other Features & Benefits
Welcome Offer: Receive a shopping voucher worth ₹250 after successfully completing the online application process along with Video KYC.
Card Protection: In case your card is lost or stolen, you are protected from any unauthorized transactions once the loss is promptly reported to the bank.
Emergency Support: Access Visa Global Assistance or HSBC customer care to block your card and arrange for an emergency replacement, which is usually issued within a few days.
Fuel Benefit: Save on fuel expenses with a surcharge waiver that can help you enjoy annual savings of up to ₹3,000.
HSBC Visa Platinum Credit Card Reward Points & Cashback Calculator
HSBC Visa Platinum: Charges
Things to Know Before You Apply
- Choose this card if you are looking for a credit card with no joining or annual fees.
- It is suitable for users who prefer collecting reward points instead of direct cashback on spends.
- The card offers better value for those who can cross higher annual spending levels to unlock accelerated reward earnings.
Steps to Close HSBC Visa Platinum Credit Card
If you want to close your HSBC Visa Platinum Credit Card, it is important to follow the proper process provided by HSBC Bank to ensure a smooth and secure cancellation.
Contact Customer Care
- Call HSBC Bank customer care using the helpline number mentioned on your credit card or official website
- Follow the IVR options and select credit card services
- Speak with a customer care executive to request card closure
Initiate Closure Request
- Inform the executive that you want to close your credit card
- Follow the instructions provided to initiate the closure request
- The bank may guide you through additional steps if required
Verify Your Details
- You will need to complete identity verification by providing
- Full name
- Registered mobile number
- Last four digits of your credit card
- Any additional details as requested
Confirm Closure Request
- After verification, confirm your request to close the credit card
- Ensure all outstanding dues are cleared before final approval
- The bank may take a few working days to process your request
Important Points
- Clear all pending payments including EMIs, interest, and applicable charges
- Redeem any reward points or benefits before closing the card, as they may expire afterward
- Avoid using the card once the closure request is submitted
- Cancel all auto-debits, subscriptions, or standing instructions linked to the card
- Request confirmation via SMS or email after successful closure
After Card Closure
- Cut the card diagonally across the chip and magnetic strip
- Dispose of it securely to prevent misuse
- Check your credit report after a few weeks to ensure the status is updated as “Closed”
- Report any discrepancy to the bank immediately
HSBC Visa Platinum Credit Card Helpline Number
If you need assistance related to your HSBC Visa Platinum Credit Card, you can contact the customer support team of HSBC Bank. They provide support for billing queries, payments, card blocking, fraud reporting, and other credit card services.
Customer Care Numbers (India)
Availability
- Premier Banking Support: Available 24×7
- Credit Card Support: 6:30 AM to 8:30 PM
- Emergency Services (Card Blocking/Fraud): Available 24×7
International Support
NRI & Overseas Support
Additional Support
- Email support and branch assistance are also available
- You can contact the bank using your registered email ID for faster resolution
Services Available
- Assistance with billing and transaction-related queries
- Support for payments and outstanding dues
- Help with reporting lost or stolen cards
- Card blocking, replacement, or upgrade requests
- Guidance for credit card closure or cancellation
Important Points
- Keep your registered mobile number and card details ready for verification
- Do not share sensitive information such as OTP, PIN, or CVV
- Always use official HSBC Bank contact details to avoid fraud
- Immediately report any suspicious or unauthorized transactions