About IndusInd Bank Pioneer Heritage Metal Credit Card
The IndusInd Bank Pioneer Heritage Metal Credit Card is designed for high-net-worth individuals, including successful professionals and business owners. This premium card provides exclusive benefits across travel, wellness, golf, and entertainment. While the card carries a high annual fee, the domestic reward rate is relatively modest.
However, it stands out for international travelers, offering zero foreign currency markup fees and rewarding foreign transactions, with the ability to convert rewards into miles for maximum value. It is ideal for users who already hold a rewards card but are looking for a luxury, premium-tier card to complement their portfolio.
Note: This card is not offered through Paisabazaar; the information here is for reference purposes only.
Rewards & Travel Perks
Earn 1 reward point for every ₹100 spent on domestic purchases.
Earn 2.5 reward points for every ₹100 spent on international transactions.
2 reward points can be converted into 1 airline mile.
Each reward point can also be redeemed for ₹1 as cash credit, lifestyle vouchers, or select hotel vouchers.
No fees on foreign currency transactions.
Enjoy unlimited access to domestic and international airport lounges, including complimentary LoungeKey membership.
Complimentary membership to select premium dining clubs and dining vouchers worth ₹3,000 twice a year.
Receive a free one-night stay at participating luxury hotels and curated resorts.
Additional Lifestyle Privileges
Welcome Rewards: Receive gift vouchers from a selection of brands equivalent to your joining fee as a welcome gift.
Golf Access: Enjoy unlimited complimentary rounds or lessons at top golf clubs in select cities.
Cinema Benefits: Get 4 free movie tickets per quarter (up to ₹1,000 per ticket) and 20% off (up to ₹350) on every pair of tickets for other entertainment events.
Concierge Support: 24/7 assistance for hotel bookings, flights, and other lifestyle needs.
Insurance Coverage: Includes lost baggage protection up to ₹1 lakh, delayed baggage coverage up to ₹25,000, passport loss insurance up to ₹50,000, and personal accident cover up to ₹2.5 crore.
Travel & Retail Perks: Avail 25% discount on airport Fast Track immigration services and 20% off airport transfer services.
IndusInd Bank Pioneer Heritage Metal Credit Card Reward Points & Cashback Calculator
IndusInd Bank Pioneer Heritage Metal: Fees & Charges
Important Information Before Applying
Who Should Consider This Card:
- If you are comfortable paying a premium annual fee of ₹25,000 to access exclusive features.
- If you travel frequently and spend significantly on your card.
- If you use your credit card for most of your everyday expenses.
- If you already hold other credit cards with attractive reward rates.
Steps to Close IndusInd Bank Pioneer Heritage Metal Credit Card
If you want to close your IndusInd Bank Pioneer Heritage Metal Credit Card, it is important to follow the correct process recommended by IndusInd Bank to ensure a smooth and hassle-free experience.
Clear All Outstanding Dues
Before initiating the closure, ensure that your credit card has no pending balance. Pay off:
Your request will only be processed after all dues are fully cleared.
Redeem Reward Points
- Use all your available reward points, cashback, or benefits before closing the card. Unused rewards may expire once the account is closed.
Update Auto-Payments
- Check and update any subscriptions or auto-debit instructions linked to your card. Shift them to another payment method to avoid service interruptions.
Contact Customer Care
To initiate closure:
Call customer care or send an email request
Inform them about your intention to close the card
Complete the required verification process
The bank may provide retention offers, but you can proceed with cancellation if you prefer.
Request Closure Confirmation
After submitting your request, ask for confirmation via email or written communication stating:
Keep this confirmation for future reference.
Safely Dispose of the Card
- Once closure is confirmed, destroy the card by cutting across the chip and magnetic strip to prevent misuse.
Important Tips
Stop using the card immediately after submitting the closure request
Ensure all dues are cleared before initiating closure
Maintain records of payments and communication with the bank
Closing a credit card may have a temporary impact on your credit score
IndusInd Bank Pioneer Heritage Metal Credit Card Helpline Number
If you need assistance regarding your IndusInd Bank Pioneer Heritage Metal Credit Card, you can easily contact the customer support team of IndusInd Bank. The bank offers multiple support channels for billing queries, payments, card blocking, disputes, and other services.
24×7 Customer Care Numbers
You can reach IndusInd Bank using the following helplines:
These numbers are available round the clock for all credit card-related assistance.
Premium Credit Card Support
For premium cards like Pioneer Heritage Metal, Celesta, Pinnacle, Legend, and Signature:
Email Support
You can also raise queries via email:
Tip: Always use your registered email ID and mention only the last four digits of your card.
Additional Contact Numbers
Availability: Monday to Friday, 10:00 AM to 6:00 PM
Postal Address:- IndusInd Bank Ltd. PO Box 9421, Chakala MIDC Andheri (East), Mumbai – 400093
Services Available
Customer care can help you with:
Billing and statement-related queries
Reporting lost or stolen cards
Transaction disputes or fraud concerns
Card activation, blocking, replacement, or upgrade
General account-related assistance
Important Tips
Keep your registered mobile number and card details ready for verification
Never share sensitive information like OTP, PIN, or CVV
Always note your complaint/reference number for tracking
Immediately block your card in case of suspicious activity
